Department for Work and Pensions

Department for Work and Pensions

National Roll Out Programme

Client:

Value:

£ 1.2B

Completion: 

2008

Description of works:

Department for Work and Pensions award winning national programme to merge and consolidate the Benefits and Employment Agencies to support the business process and to create an environment for staff and customers to move into the 21st century.In the Southern Area the Logic team managed a programme of works which included over 80 JCP offices, Contact Centres and Benefit Call Centres over a period of five years with a budget in excess of £70m. The schemes ranged in scale from £100k minor refurbishment / fit outs to £10m new build projects.

Without exception the projects were delivered on time and below budget.

Logic provided a third of the new generation of CDM Co ordinators for this award-winning project. We were responsible for advising and supporting a totally integrated safety management system in partnership with all the project’s participants. Supported by an award-winning team of consultants, the major contractors are consistently achieving the highest safety standards in the construction industry.

Comments

The Jobcentre Plus should be congratulated for the success in their drive to introduce a new approach based on the creation of a partnering culture across the entire supply chain ... The processes adopted on the Jobcentre Plus project present a model for success, and one that can be viewed as a landmark that will set the benchmark for future projects

Sir Michael Latham – Chairman of Construction Skills

I welcome the fact that the largest Public Sector roll out project has been delivered under budget and on programme

Rt Hon. Edward Leigh MP – Chairman Public Accounts Committee

Results

• Costs – 18% savings on Government Original Budget
• Defects – 48% better than national average
• Accidents – Reduced by 99% against industry average
• Client Satisfaction – 25% better than national average

Awards

• Building – Integrated Project Safety Award 2004 & 2005
• Building – Integrated Supply Chain Award 2005
• Building – Waste Initiative Award 2005
• Building – Sustainable Client 2005
• Public Procurement Excellence – Team Award 2004
• National Green Apple Environment Awards 2004 & 2005

DWP Jobcentre Plus roll-out case study

The roll–out of the Jobcentre Plus office network, Forty–fourth Report of Session 2007–08

<<<Back to Page 1

• Prev                                                                                                        Next